Any products we produce are warranted for one year from the date of purchase against defects in material and workmanship unless otherwise noted. Our misting nozzles are warranted for physical failure only, there is no warranty against clogging or breakage. Freeze damage is not covered on any product. You will be responsible for shipping the product to us, upon repair or replacement we will return the item to you.
IR Energy heaters warrants to the original owner of the product as shown below:
ETS Heaters: Burner Assembly 3 years
Aluminized Heat Exchanger (Tube) 10 years
Habanero Heaters: Ceramic Burner 3 years
All other parts 1 year
evenGLO Heaters: Emitter 3 years
All other components 1 year
eWAVE Heaters: 1 year all components
The Manufacturer’s obligation under this warranty is limited to repair or replacement; FOB its facility, of the defective part. In the case of replacement parts the warranty period shall be the longer of the original warranty or a period of 12 months from the date of purchase. In no event shall the Manufacturer be liable for incidental expense or consequential damages of any kind.
This warranty does not cover any shipping, installation or other costs incurred in the repair or replacement of the product. No materials will be accepted for return without authorization.
This warranty will not apply if, in the judgement of the Manufacturer, the equipment has been improperly installed, unreasonably used, damaged or modified.
This warranty will not apply to damage to the product when used in corrosive atmospheres. No person is authorized to assume for the Manufacturer any other warranty, obligation or liability.
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. NO OTHER EXPRESS OR IMPLIED WARRANTIES ARE MADE INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.